Remotely Supporting your Business

In the ever changing world of IT, the training and retention of high quality DBA's can become a major problem for companies. Most DBA's like to keep their skillset current, and many do this by moving companies. When they leave the Business knowledge gained often leaves with them, and you are once again set with the issue of hiring, and training a new DBA. During this period of change and knowledge transfer your databases can be at risk.

High quality Oracle professionals come with a price tag. The salary is normally high and they will want to be kept up to date with the latest technologies, which means a high training budget. Quite often, after training a permanent member of staff they will then leave the company, taking with them the new skills they have learnt. When your Oracle professional takes leave you will need to cover that period, which normally means hiring at least two Oracle professionals to ensure there is cover for leave and sickness.

By outsourcing your Oracle systems to CCM Solutions you will have the peace of mind that your databases and systems are looked after by highly experienced Oracle Professionals. We take care of the training, annual leave, and sickness leaving you to get on with running your Business with the peace of mind that your systems are being well looked after.

What can We Support Remotely?

CCM Solutions can provide you with support for all your Oracle Database, Oracle Application Server, E-Business Suite, and SQL Server. We also offer support for Unix and Linux Operating systems. You will have a Primary Oracle or SQL Server Professional assigned to your account and they will normally attend site where they will document your systems. Following this we would look to implement our proactive systems monitoring tools to ensure that we capture issues about to affect the operation of your database.

Once we have ensured that your systems are stable we will then provide you with our health check that includes an assessment on how secure your system has been configured, making recommendations where we feel an improvement is required.

If you would like to find out more about how we can help you focus on your core Business rather than keeping your databases running then please contact us.

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